Administrator and Client Liaison (Project Management)

Company: Print Crowd Position: Administrator and Client Liaison (Project Management) Work hours: 8:00 am - 5:00 pm Location: 219 Albert Road Woodstock 7925 Role summary: We are seeking a proactive and organized Administrator & Client Liaison who will oversee project management and client relationships within our company. This role is pivotal in ensuring seamless coordination between our production team and clients, delivering exceptional service and maintaining our reputation for excellence in print solutions. WHY WORK WITH PRINT CROWD? Opportunity to work with a dynamic digital printing company specializing in both large format and small-format print projects. With a diverse portfolio of products, we cater to a wide range of clients, delivering high-quality printing solutions tailored to their needs. We offer professional growth and development opportunities within a thriving print company, a friendly and collaborative work environment, and a focus on teamwork and innovation. Print Crowd offers comprehensive digital printing solutions designed to meet diverse customer needs with quality, creativity, and precision. Our services include: Large Format Printing: - Posters: High-quality prints ideal for advertising, promotions, and events. - Banners: Durable and eye-catching banners for indoor and outdoor use. - Signage: Custom signage solutions including directional signs, safety signs, and retail displays. - Vehicle Graphics: Vinyl wraps and decals for vehicles, promoting brand visibility on the move. - Wall Murals: Stunning wall coverings and murals for offices, retail spaces, and exhibitions. - Window Graphics: Decorative and promotional graphics for storefronts and windows. Small Format Printing: - Business Cards: Professionally designed business cards that make a lasting impression. - Brochures: Informative and visually appealing brochures for marketing and promotions. - Flyers: Versatile marketing tools available in various sizes and finishes. - Postcards: Personalized postcards for direct mail campaigns and announcements. - Booklets: Multi-page booklets and catalogs for showcasing products and services. Specialized Products: - Canvas Prints: Custom canvas prints for home decor or personalized gifts. - Stickers and Labels: Custom stickers and labels for branding and promotional purposes. - Event Materials: Event posters, programs, tickets, and promotional materials tailored to specific events. - Packaging: Custom packaging solutions including boxes, labels, and inserts. Additional Services: - Design Services: Professional graphic design services to enhance print materials. - Finishing Options: Various finishing options such as laminating, binding, and mounting to add durability and style to printed products. - Customization: Tailored printing solutions to meet unique client specifications and branding requirements. RESPONSIBILITIES: As a Administrator and Client Liaison, you will: Project Management: - Coordinate and manage multiple print projects simultaneously from inception to completion. - Ensure projects are delivered on time, within scope, and meet quality standards. - Monitor project progress, resolve issues, and adjust schedules as needed. Client Liaison: - Serve as the primary point of contact for clients throughout the project lifecycle. - Understand client requirements and advise on product offerings. - Maintain regular communication with clients to update on project status and address inquiries promptly. Administrative Support: - Assist with administrative tasks including order processing, invoicing, and maintaining project documentation. - Manage logistics such as scheduling deliveries and coordinating installations if applicable. Quality Assurance: - Address any client concerns or feedback in a professional and timely manner. REQUIREMENTS: We are seeking candidates with: - Proven experience in project management. - Proven experience in the printing industry. - Excellent communication skills with a strong ability to build rapport and manage client expectations. - Highly organized with the ability to prioritize tasks and meet deadlines in a fast-paced environment. - Proficient in office software (e.g., Microsoft Office suite, ZOHO) and familiarity with CRM systems. - Attention to detail and commitment to delivering exceptional customer service. BENEFITS: - Competitive salary commensurate with experience. - Opportunities for professional growth and development within a thriving print company. - Friendly and collaborative work environment with a focus on teamwork and innovation. Join Print Crowd and contribute to our mission of delivering outstanding print solutions while fostering long-term client relationships. If you are a proactive team player with a passion for project management and client service, we encourage you to apply.