Branch Manager

Main Purpose of the Position: To lead and manage a retail furniture store, driving sales, ensuring excellent customer service, and optimizing stock management while maintaining compliance and fostering a positive team environment. Qualifications:

• Grade 12 Matric qualification.
• Minimum of three years of proven experience in Retail Management within the furniture environment.

Professional Expertise:

• Sales & Customer Centricity: Master the art of driving sales through strategic planning, effective prospecting, and exceptional customer service.
• Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
• Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
• Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
• Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
• Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.

Desired Qualities:

• Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
• Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organization.
• Talent Management: Identify, develop, and empower top performers to achieve their full potential.
• Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
• Market Awareness: Stay informed about industry trends, customer needs, and competitor activity.
• Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

Responsibilities:

• Drive Sales & Customer Satisfaction: Achieve and exceed sales targets, implement customer retention strategies, and ensure exceptional customer service that builds lasting relationships.
• Optimize Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
• Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
• Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
• Manage Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

Application Process: To apply, please submit the following:

• Detailed Curriculum Vitae (CV)
• Cover letter outlining your experience and qualifications

Note: Shortlisted candidates will undergo verification checks, including credit, criminal, and educational background checks. We look forward to receiving your application and exploring the opportunity to work together.