Cashier

Job Summary: As a Cashier at Dis-Chem, you will be responsible for managing cashier operations, ensuring accurate transactions, and delivering exceptional customer service. You will play a key role in maintaining a professional relationship with customers and adhering to Dis-Chem’s service and security policies. [quads id=4] Essential Qualifications:

• Grade 12 / Matric
• Minimum of 6 months’ cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service skills
• Willing and able to work retail hours

Key Responsibilities:

• Adhere to Dis-Chem’s customer service policies and procedures.
• Establish and maintain professional relationships with customers.
• Report customer complaints and compliments to the Frontline Supervisor or store management.
• Adhere to customer turnover hourly rate and be aware of current sales and promotions.
• Ensure that colleagues and customers are not exposed to any risk.
• Implement and manage Dis-Chem’s 5-star communication principles.
• Manage cash flow and ensure all transactions are accurate.
• Ensure all line voids and price changes are approved and signed off by the supervisor.
• Handle exchanges and returns according to authorization.
• Process all payments (cash, bank cards, vouchers, coupons) and loyalty cards.
• Ensure cash is placed in the drop safe according to SOPs.
• Restrict usage of your code and password to only yourself and change them regularly.
• Ensure all outgoing stock/items/scripts are scanned and paid for.
• Keep money safe and secure within the till.
• Handle daily takings confidentially, discussing only with management.
• Report suspicious behavior to management.
• Address queries regarding store merchandise.
• Adhere to Dis-Chem’s security policies and procedures.

Competencies: [quads id=4]

• Essential:
  • In-depth knowledge of operating cash registers and maintaining cash drawers.
  • Experience in processing sales, refunds, and payments.
  • Strong command of English (written and oral).
  • Accuracy and attention to detail.
  • Presentable with strong emotional intelligence.
  • Social awareness and accountability.
  • Problem-solving skills and ability to analyze basic reports.
  • Trustworthy and honest with excellent time management.
• Advantageous:
  • Third additional language.

Special Conditions of Employment:

• Willing and able to work retail hours.
• Reliable transport and/or residence close to the store.
• South African citizen.
• Clear credit and criminal records.

Remuneration and Benefits:

• Market-related salary.
• Medical aid.
• Provident fund.
• Staff account.

[quads id=4]