Learning and Development Manager

Welcome to Rentoza! We're a South African company that's changing the game in e-commerce. Our subscription service for digital goods and appliances is making access, affordability, and flexibility a reality for our customers.

The Role:

We are seeking a dynamic and results-oriented Learning and Development Manager to lead the development and implementation of our virtual induction and training programs. The ideal candidate will have a proven track record in creating impactful learning experiences, managing cross-functional initiatives, and driving continuous learning across the organization.

The Learning and Development Manager will ensure alignment between training objectives and business goals, working closely with internal stakeholders and external partners.

Key Responsibilities:

Employee Onboarding:

• Induction and Onboarding: Build a virtual induction and onboarding framework and implement for all new joiners. Ensure that new employees are fully trained before being integrated into their teams.
• Team/Department Onboarding: Collaborate with department heads to develop and implement tailored onboarding processes for each team.
• Access Control: Ensure that new employees have timely and appropriate access to all necessary systems and platforms.
• Employee Asset Implementation: Coordinate the distribution and management of employee assets, including hardware and software.
• e-Commerce Graduate Program: Oversee the onboarding and development of e-commerce graduates.
• G-Suite Implementation: Lead the integration and training of employees on G-Suite tools.
• Probation Training: Design and implement training programs for new employees during their probation period.

Compliance Training:

• Workplace Skills Planning: Develop and manage workplace skills plans, including annual training registers and yearly submissions.
• Learnerships: Manage learnership programs, ensuring compliance with legal and organizational requirements.
• Occupational Health & Safety Training: Oversee mandatory health and safety training for all employees.
• POPIA Training: Ensure all employees are trained on the Protection of Personal Information Act (POPIA).

Employee Development:

• Individual Development Plans (IDPs): Support the creation of IDPs and facilitate skills development initiatives.
• Training Needs Analysis: Conduct training needs analysis across departments to identify and address skill gaps.
• Central Internal Learning System: Manage a central repository for internal learning resources (e.g., Confluence).
• Succession Planning: Develop and maintain succession plans for critical and scarce roles.
• Executive Learning & Development: Oversee the learning and development programs for executives.

Retail Training:

• Rentoza-Specific Training: Manage training programs specific to Rentoza for outsourcing partners, including systems and standard operating procedures (SOPs). Act as a conduit between Rentoza and outsourcing partners.

Technical Training:

• Onboarding onto Technical Systems: Coordinate the onboarding process for technical systems like Zendesk, Shopify, Looker Studio, Miro, Machine Learning, GCP etc.
• Ongoing/Refresher Technical Training: Manage ongoing technical training programs through internal SME.
• e-Learning Platform Management: Oversee the use and management of e-learning platforms, including Coursera.

Professional Skills Training:

• Leadership Development Training: Design and implement leadership development programs.
• Code of Conduct/ Industrial Relations Training: Ensure that all employees undergo regular training on the company's code of conduct and industrial relations policies.

Required Qualifications and Skills:

• Bachelor’s degree in a Learning & Development field, Human Resources, Education, Business Administration, or a related field is required.
• Minimum of 3-5 years of experience in a learning and development, digital training, or employee engagement role, with a focus on virtual and e-learning platforms.
• Proven experience in designing, implementing and coordinating digital training programs that drive employee performance and align with business objectives.
• Exceptional facilitation and administrative skills, with the ability to efficiently organize and manage training sessions and related documentation.
• Tech-savvy and proficient in e-learning platforms (e.g., Coursera, LinkedIn Learning, G-Suite, Confluence) and virtual collaboration tools.
• Strong leadership and team management skills, with the ability to motivate, coach, and develop cross-functional teams.
• Excellent communication, interpersonal, and presentation skills to engage and influence various stakeholders across departments.
• Experience managing external partnerships and vendor relationships, particularly with e-learning platforms and training service providers.
• Strong analytical skills, with the ability to leverage data and metrics to evaluate training effectiveness and make informed decisions.
• Proficiency in learning management systems (LMS), analytics tools, and Google Suite.
• Experience in conducting training needs analysis and tailoring programs to address skill gaps across different departments.
• Knowledge of compliance and regulatory training requirements, such as POPIA and Occupational Health & Safety standards.
• Willingness to travel nationally to support training initiatives across various locations if required.

Benefits:

Offices:

• Johannesburg
• Cape Town
• Durban

Perks:

• Free Friday lunches
• Monthly socials
• Discovery Medical aid: 100% cover (permanent staff)
• Provident Fund (permanent staff)
• Paid annual leave
• Staff discounts
• Employee Health and Wellness Assistance
• Learning and Development opportunities
• Mentorship programme
• Community initiatives
• Access to cutting edge technology
• Hybrid (after probationary period, if applicable)

If you're passionate about technology and want to work in a fast-paced environment where you can make a real difference, Rentoza is the place for you. Join our team and be part of something truly exciting!

Rentoza is an equal opportunity employer whose aim is to promote and achieve equal representation in all levels of all occupational categories. Preference will be given to candidates whose appointment will assist the Company in achieving its Employment Equity targets in terms of the Company Employment Equity Plan.

By responding to this advertisement, you consent to Rentoza lawfully processing your personal information in accordance with the Protection of Personal Information Act 4 of 2013 for recruitment purposes and confirm that any personal information has been submitted voluntarily.

The company reserves the right not to make an appointment. An application will not in itself entitle the applicant to an interview or an appointment and failure to meet the minimum requirements of the post will result in the applicant automatically disqualifying him/herself from consideration. If you don't hear back from us in 30 days, please consider your application unsuccessful.