On-Site IT Technician

  • EGoli
  • Ndemba Technologies
Positive Overview: Are you a tech-savvy problem solver with a passion for helping others? Do you thrive in dynamic environments and enjoy hands-on work with computers and IT systems? If so, we want you to join our team as an On-Site IT Computer Technician! In this role, you will provide expert technical support directly to our clients, ensuring their IT systems run seamlessly. Key Responsibilities: - Provide on-site technical support for hardware, software, and network issues. - Troubleshoot and resolve computer and peripheral device problems quickly and efficiently. - Install, configure, and maintain computer systems, software, and network equipment. - Perform regular system maintenance and updates to ensure optimal performance. - Educate clients on best practices for IT security and system use. - Collaborate with the IT support team to address complex issues and escalate when necessary. - Maintain detailed records of service calls and technical support activities. Qualifications: - Requirements: - Must be a South Africa citizen or hold a valid permit - Must be between the ages of 25/35 years old. - Associate degree in Information Technology, Computer Science, or related field; or equivalent experience. - Proven experience as an IT technician or similar role. - Strong knowledge of computer systems, networks, and software applications. - Proficiency in diagnosing and resolving technical issues. - Excellent communication and interpersonal skills. - Ability to work independently and manage multiple tasks effectively. - Valid driver's license and reliable transportation for on-site visits. - Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus. - 2-3 Years of Desktop Support Experience - 2-3 Years of On-site experience - 2-3 Years Hardware Support Experience - Reliably commute Johannesburg CBD daily or planning to relocate before starting work (Required) Benefits: - Staff Discounts