Operations / e-Commerce Admin Assistant

Job Overview: We are seeking a detail-oriented and organized Operations Admin Assistant to join our team. The successful candidate will play a crucial role in supporting the day-to-day administrative operations of our organization. The Operations / e-Commerce Admin Assistant will be responsible for handling various administrative tasks, including but not limited to document management, data entry, and providing support for our point-of-sale (POS) systems. Proficiency in Microsoft Word, Excel, Google Drive, and experience with POS systems is essential for this role. Minimum 2 years of experience with Takealot and e-Commerce administration. Key Responsibilities: 1. Administrative Support: • Manage and organize documents, records, and other administrative materials. • Assist in the preparation of reports, presentations, and correspondence. • Handle data entry tasks accurately and efficiently. 2. Technology Proficiency: • Utilize Microsoft Word and Excel for document creation, editing, and data analysis. • Manage and organize files using Google Drive. • Familiarity with Point of Sale (POS) systems to provide support and troubleshoot issues. 3. Communication: • Communicate effectively with team members and other departments. • Assist in responding to internal and external inquiries promptly and professionally. 4. Organization and Coordination: • Schedule and coordinate meetings, appointments, and events as needed. • Support in organizing and maintaining office supplies and equipment. 5. Takealot & e-Commerce • Reporting using the backend system, Takealot and Shopify platforms. • Administrating customer returns & exchanges. • Stock control and invoicing. • Regular stock takes. • Stock balancing between the backend, Takealot and e-Commerce platforms. 6. Finance Support: • Assist with basic bookkeeping tasks such as processing invoices & expense reports. • Collaborate with the finance department to ensure accurate recording and filing of financial documents. 7. Travel and Logistics Coordination: • Organize and manage logistics for events, conferences, and off-site meetings. 8. Data Analysis and Reporting: • Compile data and generate reports using Microsoft Excel or other data analysis tools. • Analyze data to identify trends, patterns, and insights that can help improve operational efficiencies. 9. Office Management: • Assist with office space organization, maintenance, and cleanliness. • General Daily and Weekly Filing. 10. Special Projects: • Support various special projects as assigned by the operations manager or executive team. • Conduct research, gather data, and assist in implementing project plans.