Manager: Digital Communications

We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and earns the trust of our clients.
Who We AreWe are a bank, but we're much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.
Why choose UsAt Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.
About the roleAs a Digital Communications Manager at Capitec Bank, you will be responsible for ensuring that all internal and external digital communications align seamlessly with our strategic objectives. You will formulate, implement, and manage comprehensive plans and activities that not only support our business goals but also drive our marketing objectives. This role requires you to lead and develop the Digital Communications team, ensuring that all efforts are coordinated to effectively complement and enhance the bank's overall strategy.
Our Ideal candidate has:8-10 years' experience working within an advertising agency or communications or marketing department or similar high-pressure environment, of which;5-8 years' experience in social media/brand/digital communication strategy5-8 years' experience in corporate website management and corporate social media profile management5-8 years' experience of managing a team and driving complex projectsUser experience - working with UX and consumer insightQualifications (Minimum)Grade 12 National Certificate/vocationalA relevant tertiary qualification in Marketing or CommunicationsQualifications (Ideal or preferred) Postgraduate studies in Marketing or CommunicationsKnowledgeMin:
Technical; basics of web applications, coding, web CMS systemIntegrated social / digital communications industry & marketingMessaging through digital and multi media channelsOnline community managementSocial media platforms (i.e. Twitter, Facebook, Instagram)Ideal:
The financial landscapeMedia/PR communications industryDifference between communication and marketing in messagingCapitec Bank Operations and Head Office departmentsCapitec Bank brand, its positioning and personalitySkillsCommunications SkillsBusiness writing skillsComputer Literacy (MS Word, MS Excel, MS Outlook)Interpersonal & Relationship management SkillsAnalytical SkillsStrategic Thinking SkillsNetworkingCommercial Thinking SkillsAttention to DetailConditions of EmploymentClear criminal and credit recordA valid driver's license and own vehicle is requiredCapitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06

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