Senior position for a Student Regulatory Affairs Manager

  • city of cape town
We are seeking an experienced and open-minded Student Regulatory Affairs Manager to join our esteemed Campus in Cape Town. This senior position requires a dynamic individual with a strong background in higher education and management to ensure compliance with all regulatory requirements and standards pertaining to our student programs. Key Responsibilities and Duties: Serve on the Academic Exco team. Manage the regulatory and student affairs team and budget. Lead a small, deadline-driven team. Update and rewrite academic policies and the student handbook. Oversee the academic admission process, including international students, credit transfers, RPL applications, bursaries, and scholarships. Advise students on qualification completion and resolve academic record issues. Maintain the Internal Quality Assurance Management system and quality assurance processes. Serve on and chair academic committees. Ensure secure, complete, and safe record-keeping and data integrity. Optimize the use of technologies like the Student Information System and Learner Management System. Oversee the production of academic transcripts and resolve related disputes. Organize certification processes for diplomas and certificates. Liaise with accreditation bodies such as CHE and Seta’s. Manage student support services, including counselors, peer mentors/tutors, and writing labs. Develop and communicate academic year, registration, and examination calendars. Report on enrollments, student results, and student support services. Manage the academic aspect of the graduation process. Oversee NLRD uploads and the school's librarians and academic information systems. Oversee SRC elections and engagement. Collaborate on student orientation and on boarding processes. Qualifications: Master's degree in Education, Marketing, Design, or PR, Industrial Psychology or related field (A PhD or current enrolment in a PhD a definite advantage) 2-3 years of similar experience in an Higher Educational Institute 1-2 years leading a team of administrators Experience with Google Workspace most specifically with Google Sheets Familiarity with Zoom and scheduling capacities Fine attention to detail is imperative Excellent written and verbal communication skills Proficiency in Moodle LMS Additional Requirements: - Must reside in or be willing to relocate to Cape Town - Comfortable working in a hybrid position (4 days on campus, 1 day remote) - Open-minded and able to work with people from diverse backgrounds - Excellent organizational and communication skills Salary: - Market-related for this Management position (neg)