Global Process Owner (m/f/d) Replenishment Order Management

As the Global Process Owner (m/f/d) for Replenishment Order Management, you are responsible for the comprehensive planning, design, and control of business process responsibilities. This role ensures that the process aligns with the company’s Supply Chain strategy, fits for its defined purpose, and performs as required. Your main tasks include:

• Develop a Replenishment Order Management strategy, including the target operating model, process governance model, strategy, technology roadmap, and process standards.
• Establish, implement, and maintain the Replenishment Order Management Governance function, processes, policies, and teams to ensure compliance with all relevant internal and external rules and regulations.
• Create global process standards and harmonize processes to ensure global standardization.
• Lead change management and change control processes for the global, regional, and local implementation and training of processes.
• Create and implement a robust monitoring, risk assessment, and auditing program, including tools to verify performance and accuracy related to process execution.
• Partner with IT teams to develop and execute the digital roadmap.
• Develop and achieve annual global budgets for the replenishment process execution.
• Collaborate with regional and global functions to achieve annual improvement and savings goals.
• Achieve year-over-year benefits through a mix of cost reductions, cost avoidance, and process efficiencies.
• Manage relationships with SCM Process and Technology teams regarding the aforementioned processes and KPIs.
• Serve as the primary point of contact for SCM and other stakeholders, addressing issues and conveying requirements to and from Replenishment Order Management.
• Act as the escalation point for addressing order management issues, leading communication efforts to resolve issues between Distribution functions at global and regional levels.

• Bachelor's Degree in Supply Chain, Operations, Business, Engineering, Manufacturing, or a related field, or equivalent professional experience.
• Extensive Supply Chain experience, with strong knowledge in order management, customer service, S&OE, and fulfillment operations.
• Significant operational management experience within the supply chain function in a regional or global setting.
• Experience in developing processes and, preferably, establishing teams within complex, matrixed organizations.
• Advanced expertise in project and process management.
• Full professional proficiency in English, both written and verbal.
• Excellent communication skills, with the ability to collaborate effectively in a global, remote team environment.
• Proven cross-cultural leadership skills, with a commitment to fostering diversity within the team.
• Strong stakeholder management skills and ability to collaborate with senior leadership to drive strategic business objectives.
• Willingness to travel as needed (approximately 25%) to fulfill global responsibilities.
• Flexibility to participate in meetings across multiple time zones.

Location: In any country within the EMEA region where our company is present.

Olympus is passionate about creating customer-driven solutions for the medical, life sciences, and industrial equipment industries. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping to detect, prevent, and treat disease; furthering scientific research; and ensuring public safety. Olympus is headquartered in Tokyo, Japan, with more than 35,000 employees worldwide in nearly 40 countries. Olympus Europa, headquartered in Hamburg, Germany, serves the EMEA (Europe, Middle East, Africa) region and employs 7,500 people across 31 subsidiaries.