Spitz Store Manager - Richards Bay

THE SPITZ GROUP consists of the following brands: SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co . Each of these brands adds to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.

Spitz
With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, SPITZ has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.

Main Purpose
To manage a store so that the brand integrity and profitability are upheld, by ensuring our discerning customers are consistently delighted.

Line Manager : Regional Manager

Subordinates: All Flexi timers and permanent staff within the store

Job Specification

Key Performance Areas:

• To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business.
• To manage and control the financial aspects of running the store to ensure store profitability.
• To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
• To ensure proper stock management and control to minimise loss and to ensure product availability.
• To deliver the best customer service to ensure the best customer experience.
• To build excellent relationships with all relevant service providers (internal and external).
• To manage human resources effectively by recruiting, planning and administrating payroll properly.
• To inspire, motivate, develop and hold people accountable appropriately.

Experience

Minimum Requirements:

• Minimum of 5 years’ Store Management experience.
• Minimum of 8 years' Retail experience.
• Experience in working in a large retail store with a turnover of more than R 20 million per annum.

Qualifications

• Complete Matric/Grade 12.
• Tertiary Retail Qualification will be to your advantage.

Skills & Knowledge

• Knowledge of relevant Industrial Relations (IR) Law.
• To discipline staff and initiate enquiries.
• Understanding of profit and loss (income) statements.
• Good understanding of the retail environment and brands.
• Administration and stock management.
• Conflict management.
• Time management.
• Customer service skills.
• Leadership skills.

Competencies

• Delivering results and meeting customer expectations.
• Follow instructions and procedures.
• Leading and supervising.
• Achieving personal work goals and objectives.
• Adhering to principles and values.
• Working with people.
• Planning and organising.
• Coping with pressure and setbacks.
• Persuading and influencing.
• Deciding and initiating action.
• Adapting and responding to change.
• Presenting and communicating information.